Shipping Policy
Where We Ship and What Delivery Costs
We currently serve United States delivery addresses only and provide complimentary standard shipping storewide. Allow 1–2 business days for processing before the parcel leaves our facility; the expected carrier journey then takes 4–6 business days. To make the process easy to follow, the terms below give customers a clear view of U.S. shipping; the service commitment remains transparent. Processing estimates exclude weekends and U.S. In the same context, public holidays. For clarity, weather, carrier networks, incorrect addresses, seasonal volume, and circumstances beyond reasonable control can cause delay. Once dispatch occurs, the customer receives a tracking number through the checkout contact information.
Managing Delivery Details and Problems
A full and correct U.S. Within this process, delivery address is required at checkout. In the same context, reach us immediately about an error; changes depend on the order's fulfillment status. To keep each step understandable, the information below presents the applicable steps for delivery changes and shipment issues; timing and accountability remain easy to understand. An order may be cancelled before shipment. At the relevant stage, after it has shipped, requests are governed by the Refund Policy. Tell us about a lost, damaged, incomplete, or incorrect delivery at support@munchkincompass.shop or 512-235-3620. In the same context, we will investigate and arrange the remedy that applies.
Merchant Information
Business name: munchkin
Trade name: munchkin
Email: support@munchkincompass.shop
Phone: 512-235-3620
Physical address: 4105 Short St, Houston, Texas, 77021, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).